Harold Arkoff, MD is the creator and developer behind ORMS TeamBuilder™. He began his career studying Biomedical Engineering with a minor in Economics at the University of California, San Diego in the early 1980’s. While there, he studied Basic, Fortran and Pascal programming languages. After receiving his Medical Degree from the University of California, Davis in 1988, he began his medical career first as a surgical resident, but later switched to the field of Anesthesiology. He completed a senior residency in Pediatric Anesthesia at Children’s Hospital Boston and then a Cardiac Anesthesia Fellowship at Boston University where he continued on as an Assistant Professor of Anesthesiology. As a clinical staff member at Boston University, he co-authored and published the first interactive textbook on Airway Management with a nine member team of programmers in 1994. Later as an Assistant Professor he authored several medical journal articles and wrote the source code and published several more interactive medical CDs on cardiac surgery and the history of anesthesia. In the late 1990’s he also created a web-based anesthesia residency evaluation system. In 1997, 1998 and 1999 he was awarded 1st Prize Best Scientific and Educational Exhibit by the American Society of Anesthesiologists at their annual convention. He is the only recipient to have ever won this award more than once. He left academic medicine in 1999 and practiced Cardiac Anesthesia at a VA Hospital for several years and has been in community practice at both non-profit and for profit hospitals in the Boston area since 2000.


Rafael A. Ortega, MD, a native of the Dominican Republic, is a graduate of the UNPHU in Santo Domingo and trained in anesthesiology at Boston University School of Medicine/Boston Medical Center in the early 1980′s. He is Professor of Anesthesiology and Vice-chairman for Academic Affairs in the Department of Anesthesiology at Boston University School of Medicine. Dr. Ortega is a Diplomate of the American Board of Anesthesiology and the National Board of Echocardiography. His interests include cardiac and thoracic anesthesia, computer-assisted instruction, and education in anesthesiology. He has served in various committees with American Society of Anesthesiologists, Massachusetts Society of Anesthesiologists and the Wood Library Museum. Dr. Ortega has published a variety of papers, book chapters, and multimedia programs in a broad range of topics including airway management, operating room hazards, and the history of his specialty. In 2006, he published the book Written in Granite and spearheaded the restoration of the Ether Monument in the Boston Public Garden. With the proceeds from this book, a maintenance fund was created to assure the monument’s continuing preservation. His most recent work includes the publication of a series of clinical procedure videos in New England Journal of Medicine and a multilingual instructional program for the World Health Organization’s Global Pulse Oximetry Project. As Associate Dean of Diversity and Multicultural Affairs, he is responsible for fostering diversity and cultural competence among students, faculty, and staff. Dr. Ortega works with four Assistant Deans. Together they form a formidable team striving to make Boston University Medical Campus as heterogeneous and inclusive as possible. Dr. Ortega is committed to unquestionable openness and inclusion, promoting relations among all groups, and inspiring students and faculty to learn from each other while appreciating their differences.


Shawn Sefton is a results-oriented professional with 25+ years experience in healthcare and consulting, including the management of Surgical, Emergency, Endoscopy, Medical Day and Anesthesia Services. She has a proven track record of consistent, diplomatic, and successful follow-through on issues and problems. She demonstrates a proactive and facilitative leadership style with strong and effective interpersonal relationship skills. Shawn has solid financial skills including the ability to manage large and complex operating and capital budgets. As a healthcare consultant to hospitals, Shawn is often required to act as a change agent with a demonstrated ability to influence others to become actively, positively, and enthusiastically involved in progressive changes in practice. Her strong practical and theoretical foundations in improving productivity, restructuring and scheduling systems has helped many clients. She has demonstrated sound management and operations experience and a track record of consistent, diplomatic, and successful follow-through on issues and problems. She leads through a proactive and facilitative leadership style. As a critical-thinker she excels with outstanding communication, coordination, and integration skills. Leveraging her MBA and prior nursing management experiences, she has solid financial skills including the ability to manage large and complex operating and capital budgets. Shawn is adept at effectively using computerized data in planning and decision making, as well as to adjust human, material, and space resource requirements.


Michael Potter is a successful entrepreneur and a business advisor to Dr. Arkoff. He serves as Director of Paradigm Ventures an international venture capital firm focused on high technology ventures. Prior to Paradigm Ventures, Potter was Vice Chairman, founder and President of Esprit Telecom plc., a pan-European competitive telecommunications services provider. During his 8 years at Esprit, he grew the company to 1,000 employees in over 9 European countries and a market capitalization of a billion US dollars. He was formerly an international telecommunications analyst at the Center for Strategic & International Studies (CSIS) in Washington, D.C. Potter was also Vice Chairman of the founding Board of the European Competitive Telecommunications Association (ECTA). He is a director Global Connect. His articles on high technology business and policy have been widely published.


John Hanlon is a Certified Registered Nurse Anesthetist with a Doctorate in Nursing Practice with a focus in Medicare Anesthesia Reimbursement. He has 25 Years of Nursing experience in the ER, ICU, PICU, OR, and PACU and is the current Vice-President of the American Association of Nurse Anesthetists. John brings with him experience in healthcare policy and finance and is a clinical instructor and guest lecturer for the University of New England Nurse Anesthesia Program, Portland, ME.John was the chief CRNA for a major anesthesia group which covered 18 facilities in New England. He has practiced anesthesia both in the anesthesia care team model and as an independent CRNA.His unique background gives him understanding and appreciation of the intricate role each member of the operating team needs to work together effectively.


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